Adzuna

Genesys Contact Centre Testing - Immediate Joiners

Salary not disclosedBangalore, Karnatakaonsitemid

IT Jobs

Role brief

Job Description Responsibilities : Analyze system specifications and requirements to design effective test coverage. •Develop detailed test plans, test cases, and test scripts for Genesys Cloud and IVR applications. Execute test cases, track results, and identify/report defects using Jira and Confluence. Collaborate closely with developers and stakeholders to resolve issues and ensure timely defect closure. Conduct functional, integration, regression, and reporting validations for contact cente…

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