Adzuna

ITSM Service Delivery Manager (Incident, Request & Queue Management)

Salary not disclosedBangalore, Karnatakaonsitemid

IT Jobs

Role brief

Job Description: ITSM Service Delivery Manager (Incident, Request & Queue Management) Client: Marken Department: IT Service Management (ITSM) Reports To: IT Service Delivery Head / Operations Manager Employment Type: Full-Time Job Summary We are looking for a detail-oriented and proactive ITSM Service Delivery Manager to own end-to-end queue management across Incident, Request, Problem, and Change processes. The ideal candidate will ensure tickets are triaged, assigned, and resolved within SLA,…

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adzuna.in

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