Role brief
At GALVANY, our goal is to make climate-neutral living a reality for everyone. We focus on implementation and develop concrete, smart solutions by making heat pumps, battery storage, and smart metering simple, reliable, and affordable. We are a profitable greentech startup and believe that sustainable impact and long-term growth are only possible on the basis of a healthy business model. To implement our ambitious tech roadmap, we completed seed financing of 10 million euros with Set Ventures and AENU in spring 2026. Driven by customer benefit, clarity, and responsibility, we stand for high-quality heating solutions and a work environment where people take responsibility and create sustainable added value. As an Operations Working Student (m/w/d) at GALVANY, you will conduct digital home surveys together with our customers and lay the foundation for smooth heat pump installation. You work closely with our order managers and bring your building technical understanding directly into our detailed planning process. Your Tasks You conduct online appointments for digital home surveys together with our customers, supported by our detailed planning tool and screen sharing. You prepare customers in advance for the appointment (e.g., information about floor plans, smartphone, stable internet connection) according to our standardized communication process. You record relevant building technical details digitally and document them in a structured manner in the detailed planning tool. You upload the completed detailed planning in a professional and timely manner and thus ensure the foundation for further project management. You work closely with your responsible order manager, who coordinates you professionally and prioritizes your projects. Your Profile Ongoing studies in architecture, civil engineering, electrical engineering, energy management, or a comparable technical field of study. 20 hours per week availability Secure handling of digital tools; you learn new software quickly. Fluent German language skills (C2 level) Additionally, the following skills and qualities are important to us: Reliable Executor: You meet appointments and deadlines reliably and consistently deliver high quality. Technical Understanding: You quickly understand building technical relationships and transfer them precisely into our detailed planning tool. Customer-Facing Communicator: You approach customers in a friendly and competent manner and create a trusting atmosphere even in online appointments. Structured Worker: You work methodically and document your results clearly and comprehensibly. Benefits Become part of a rapidly growing and profitable climate tech startup Attractive and competitive compensation Our vibrant office is the heart of our culture and promotes collaboration and exchange on-site Hybrid work model with partial home office after the onboarding phase Individual benefits tailored to your needs, e.g., sports memberships, public transport ticket, or learning budget [Auto-translated from German]