Project Manager Promotion Operations (m/w/d)

Role brief

For one of our major international clients, we are looking for a Project Manager Promotion Operations (m/w/d) immediately, who will manage complex digital cashback campaigns from conception through final payout. caspar company is a market and innovation leader in cooperative marketing. For over 20 years, we have been developing and implementing successful promotions for renowned branded goods companies in the FMCG industry. The position combines project management with careful administrative work and operational campaign execution at the interface of customer, technology, data, and payment processes. Responsibilities You manage digital cashback and promotion projects from briefing through final payout. You translate campaign mechanics together with the client into functioning operational and technical processes. You coordinate IT and platform service providers, define requirements, accompany tests, and ensure a smooth campaign launch. You monitor participant numbers, budgets, deadlines, approvals, and payment processes. You initiate cashback payments and coordinate special cases and errors with our service providers. You maintain project data and documentation, create status reports, and serve as the central point of contact for our client. In short: You ensure that a promotion idea becomes a reliably functioning end-to-end process. Qualifications You have several years of professional experience in project management, campaign operations, loyalty, e-commerce, or a comparable field. You work very carefully, in a structured manner, and reliably, and maintain an overview even with parallel projects. You are confident in handling numbers, data, and Excel and identify deviations early. You can discuss technical requirements with IT service providers and track problems in a structured manner – you do not need programming knowledge. You communicate professionally with clients and enjoy working independently and solution-oriented. Experience with cashback, digital promotions, loyalty, couponing, or payments is an advantage. You have a high level of German proficiency; good English skills are desirable. What Makes This Position Special With us, you don't just manage timings and to-do lists. You manage demanding promotions for an internationally recognized brand and ensure that all operational, technical, and financial processes work together reliably. As a central interface between client, agency, technology partners, and payment processing, you receive significant responsibility, direct client contact, and short decision-making paths. Benefits A permanent employment contract in a modern working environment in the heart of Hamburg A responsible position with a significant international major client Exciting tasks at the intersection of project management, technology, and payment processing Comprehensive onboarding into client-specific processes and systems An engaged team with flat hierarchies and a high degree of collegiality Personal development and advancement opportunities [Auto-translated from German]