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Role brief
Job Description Research Fellowship: Agent Intelligence & Evaluation Voice agents fail in ways traditional software doesn't. An ASR confidence drop on a regional accent misfires a tool call, an LLM hallucinates a policy because upstream latency broke turn-taking, and support teams roll these agents back within a week without anyone able to explain what went wrong. What you'll work on Over 4 months, you'll take on one or two of the following, shaped by your interests. Evaluation frameworks. Text…