Role brief
At Statista, everything revolves around data and facts, as we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analysis products and services, we support people worldwide in making fact-based decisions. Founded in Hamburg in 2007, we have quickly developed into a global company with offices in major cities such as London, New York, and Tokyo. And we have much more planned. Our continuous growth is not only proof of our success, but also creates new development and career opportunities for our employees. We value and celebrate our diverse culture. You are welcome here, no matter who you are, where you come from, what you look like, or which graphs and charts you prefer. Your story matters – continue writing it as part of our team. Convince yourself and become part of our team! Your Tasks: Management and expansion of existing customers in the mid-market segment as well as individual development of a customer portfolio Completion of renewals as well as identification and implementation of upsell and cross-sell opportunities to increase revenue Conduct proactive engagements and product coaching Identification of expansion opportunities and implementation of upselling strategies Strategic customer management and development to promote long-term, customized growth Contract negotiations at the highest decision-maker level with a focus on customized solutions Solution-oriented consulting based on customers' specific requirements and development of individual product solutions Your Skills: Several years of experience in account management or customer success management, particularly in expanding and individually developing customer portfolios Ideally, knowledge of platform or licensing business models Experience working with concrete revenue targets and activity metrics, as well as implementing sales strategies Proactive mindset and motivation to actively expand customer relationships and promote long-term growth Excellent communication skills in German at native speaker level and fluent English proficiency What We Offer: Beyond our great team, our company culture, and our shared goal of empowering people with data, there are many other reasons why Statista is a great place to work! Become part of our team and benefit from the following advantages: Working from abroad: 10 days per year (up to 30 days if your family lives abroad) Hybrid work and flexible working hours International team and regular team events Career and professional development opportunities Attractive locations and modern offices Support for mental health through OpenUp Some of the benefits listed here apply only to the German company and to positions from junior level and above. [Auto-translated from German]