Senior Product Manager Claims (w/m/d/x)

Role brief

YOUR ROLE In the event of a claim, it becomes clear whether an insurer keeps its service promise. As Senior Product Manager Claims (w/m/d/x), you take end-to-end responsibility for a strategic core area of the EMIL Insurance Suite and shape how insurers handle claims digitally, automatically, and customer-friendly, from notification to payout. If you want to take a product to the next level strategically and operationally, this is your role. WHAT TO EXPECT Develop a clear vision and prioritized roadmap for the claims area and drive product success as a catalyst, from claim notification (FNOL) to payout. Shape the automation of the claims process: rule-based and AI-supported claims review, straight-through processing, and efficient workflows through to settlement and payout. Drive structured discovery processes and write crystal-clear requirements so we can ship quickly and with high quality together with Engineering & QA. Actively integrate AI into your daily work to operate at a higher level, e.g., with structured prompts for rapid prototyping, automated pipelines for user feedback, or data-driven specs. Communicate priorities clearly to leadership and customers and measure the success of your features data-driven, always with the user's voice in mind. Shape seamless collaboration in the claims process for all stakeholders, from status communication through task management to dynamic document templates. WHAT YOU BRING 7+ years of experience in product management in B2B SaaS, InsurTech, or FinTech environments; experience with claims processes or core systems of insurers is a strong plus. Strong operational drive and clear outcome orientation: You take on real ownership from day one and drive initiatives through to successful implementation. AI Fluency: You can demonstrably show how AI has made your work measurably faster or better in recent months (e.g., reusable prompts, AI-supported data analysis, automated workflows). Solid knowledge of agile frameworks and requirements engineering as well as confident handling of common PM tools (Jira, Figma, Analytics). Excellent analytical skills and fluent German and English (C1) to confidently mediate between tech and business. WHAT WE OFFER An attractive compensation package that reflects your experience, qualifications, and responsibilities A remote-friendly work model with occasional travel to our Berlin office 30 days of vacation, plus we give you half a day off on December 24th and 31st A personal training budget of at least €500, possibly more, with which we invest together in your further development Exciting opportunities for internal development thanks to a fixed role development model, regular feedback cycles, and performance reviews A company subsidy for Urban Sports Club membership to support your work-life balance A heavily subsidized occupational pension scheme with which we jointly provide optimal provision for your future A VSOP program that allows you as an employee to additionally benefit from the company's success We provide you with modern hardware—you decide whether Windows or iOS With weekly company lunches and a well-stocked snack bar, everything is available for a quick bite between tasks As part of a dynamic and motivated team of subject matter experts, you benefit directly from your colleagues' knowledge, as teamwork and mutual support are an essential part of our culture [Auto-translated from German]