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Role brief
Service Desk Analyst Permanent Location: Fully Remote UK Salary: £26,500£30,000 Start Date: No later than mid-October 2026 Clearance: Must be eligible for BPSS and SC clearance We are looking for a customer-focused Service Desk Analyst to provide high-quality 1st line support, manage client tickets and ensure incidents and service requests are progressed efficiently and within agreed SLAs. Key Responsibilities Manage and monitor incidents, service requests, problems and changes. Ensure tickets …