IT Jobs
Role brief
job summary: The IT Service Desk Manager tracks real-time web and mobile application transactions while delivering escalated support to the customer contact center. This role serves as a key liaison, identifying system issues, routing them to internal technical teams, and managing complex support tickets through resolution. location: White Plains, New York job type: Contract salary: $68 - 73 per hour work hours: 9am to 5pm education: Bachelors responsibilities: Principal Responsibilities: Maint…