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Role brief
Key Responsibilities ServiceNow Product Management Define and manage the ServiceNow platform vision, strategy, and multi-year roadmap. Drive platform governance, risks and audits (SOX, IT Audit, Cloud governance and controls), standardization, scalability, and adoption across the organization. Vendor Management- Establish and monitor product KPIs, SLAs, platform health metrics, security and compliance, and business outcomes. Serve as the key liaison between business stakeholders, leadership, Se…