Role brief
Mission As a Tax Operations Associate and experienced Tax Specialist at Integral, you are not just a specialist, you are a central part of our mission to redefine tax services for SMEs. You don't work in a traditional firm, but in one of Germany's most exciting startups that is reinventing the industry. You work closely with our customers and internal teams, take responsibility for the quality of our tax processes, and actively contribute to making workflows more efficient. If you're not interested in pure routine work, enjoy thinking critically, and want to work in a modern, technology-driven environment, then you're in the right place. Your Tasks Support and processing of tax matters for our SME customers: from financial accounting to preparation of tax returns Ensuring high-quality, timely service for our customers – end-to-end Close collaboration with our tax advisors in the team as well as the product team to continuously improve processes Independently identifying manual, recurring tasks and actively working to automate or optimize them Using our AI-powered platform and digital tools to increase efficiency and quality in your daily work Communication with customers at a high, professional level: clear, empathetic, and solution-oriented Critical reflection of your own working methods: What can I learn? What can I do better? How can I help the team become more efficient? Your Profile Completed training as a Tax Assistant or comparable qualification, at least 4 years of professional experience You want more than just administrative work, you think critically, question processes, and want to create real added value Strong initiative: You don't wait for someone to tell you what to do, you recognize what's needed and act No fear of new tools and technologies: you are curious, learn quickly, and want to actively master digital working methods Critical self-reflection: You know your strengths, recognize gaps, and actively work to improve yourself and your team Quality awareness: You deliver carefully, reliably, and with genuine standards for your own work Experience in a startup or high-growth environment is a clear plus You work fully on-site in our Berlin office Fluent German language skills required, English language skills advantageous What We Are Not Looking For People who don't value teamwork and collegial support "We've always done it this way" mentality No interest in technology or artificial intelligence Process 1. Getting to know call with our Talent Team 2. Getting to know call about professional experience with our TaxOps Leads 3. Reference conversations 4. Invitation to our office, meet the team, experience our products Our Offer 28 days of vacation per year: December 24th and 31st each count as half days Urban Sports Club membership, benefits from over 200 partners or Germany Ticket Modern facilities: Windows Pro laptop, large screens, and more Occupational pension scheme (bAV) Modern working environment in our office in the heart of Berlin A team of 50+ ambitious, diverse people: we learn and build together [Auto-translated from German]