Role brief
your tasks Qualification and processing of incidents and service requests in 2nd and 3rd level support Operation, administration and further development of Microsoft-based customer environments Analysis and resolution of complex issues in the Microsoft environment Planning, implementation and documentation of changes and technical projects Capture, analysis and assessment of technical customer requirements Maintenance and proactive care of managed systems and cloud services Creation and maintenance of technical documentation and knowledge base entries your profile You bring experience in one or more of the following areas: Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) Microsoft Entra ID / Active Directory Microsoft Intune and Endpoint Management Windows Server, Hyper-V and Azure local Microsoft Exchange on-premises or Hybrid Additionally, you have: a completed apprenticeship as an IT specialist, a degree in computer science or comparable qualification several years of practical experience in the operation and administration of Microsoft infrastructures the desire to develop professionally and sharpen your profile strategically strong communication skills, initiative and team orientation strong customer focus, sense of responsibility and high commitment your future with us in the company We offer you exciting tasks in an attractive and varied work environment: Team: The cohesion within our diverse team is characterized by helpful colleagues, team and company events as well as a family-like work atmosphere Modern Workplace: At the workplace of the future, you receive the latest technical equipment and work in an innovative environment Flexibility: Depending on your area of responsibility and in coordination with your manager, you have the opportunity to adjust your working hours and work location individually Variety: In your independently managed projects, you get to know our diverse customers and gain insights into a wide range of industries Further Development: With a comprehensive range of offerings, individual career planning, manufacturer certifications and much more, you develop continuously and never stand still Benefits: with a variety of benefits such as corporate fitness, job bike, health management, occupational pension provision and leasing options for PC, laptop and/or smartphone for you and your family Are you interested in building our team further with us and actively shaping its success story? Then we should definitely get to know each other - we look forward to your application! your contact person Jana Schabio HR Business Partner Tel.: +49 6502 9208 - 555 Mail: Originally posted on Himalayas [Auto-translated from German]