Adzuna
Technical Support Professional
Aditi Tracking SupportSalary not disclosedMumbai, Maharashtraonsitemid
IT Jobs
Role brief
Key Responsibilities: Provide technical assistance and support to customers via phone, email, chat, or in person. Troubleshoot and resolve technical issues, ensuring timely and accurate solutions. Collaborate with internal teams and technical departments to address complex issues requiring cross-functional expertise. Log and track issues in help desk or ticketing systems, ensuring proper documentation and regular status updates. Document technical procedures and best practices to enhance the in…
