Working Student Community Management (m/w/d)

Role brief

Position DetailsFor our locations in Mainz or Berlin, we are looking for a working student in Community Management (m/w/d) for up to 20 hours per week, initially on a fixed-term basis, starting as soon as possible. Your TasksYou understand the comment section as your playground and answer community questions conscientiously, engagedly, and with great empathy You are a solution-oriented interface between our public broadcasting clients and their social media communities You resolve conflicts and create a constructive discussion atmosphere on ZDF's social media channels You support the editorial team in crisis management and skillfully smooth things over You provide background information, research further ideas, and set things straight You work closely with our social media teams and provide input from the community for posts on different channels Your ProfileYou are ideally studying humanities, media, or communication sciences or a similar field You possess very good communication skills and high quality standards You are text-savvy, strike the right tone, and handle the written word with ease You are at home in the social media world (TikTok, YouTube, Instagram) and have a good sense for network-relevant trends, memes, and platforms You can concentrate well under time pressure, are resilient and crisis-proof You work reliably, precisely, and independently You enjoy researching and have a pronounced understanding of credible sources You act as a team player, communicate openly, and ideally have already gained some experience in community management You have very good general knowledge and are interested in political, economic, historical, and social topics You are willing to work weekends, holidays, and off-peak shifts You are enrolled for at least one more year You are proficient in using standard MS Office applications You have very good German and English language skills, both written and spoken What We Offer YouYou can expect a varied field of work with scope for independent action. Together with the motivated and engaged team, you will work on exciting tasks and diverse topics. Our culture is characterized by open exchange, a relaxed yet professional atmosphere, and flat hierarchies. You can look forward to an attractive and modern, ergonomic workplace as well as a green office environment. So that you can best combine your studies, work, and private life, there is the possibility of flexible working hours and mobile office arrangements after consultation with your manager. In addition to flexibility, nice colleagues, and welcoming offices, you can also look forward to regular company events and much more. ContactSince our content is aimed at a diverse society, we also want to represent societal diversity in our teams. Even if you don't meet our requirements 100%, we look forward to getting to know you through your CV, references, and a cover letter. We would also appreciate it if you could tell us your salary expectations and your earliest possible start date. Your Contact Persons: Elena & Kristina (Department) Nina (Recruiting) We look forward to hearing from you! [Auto-translated from German]